Commercial Property Maintenance Software
ActiveMap helps property maintenance teams process requests, manage preventive maintenance, use mobile checklists, track contractors, capture photos.
ActiveMap brings service requests, recurring maintenance, employee scheduling, and proof of work into one field service management workflow. Dispatchers assign daily tasks and routes; mobile employees complete digital checklists and attach before-and-after photos; managers monitor GPS-confirmed visits, deadlines, and SLA performance in real time.
What you actually get at the end of the shift
Today. The shift ends with a paper sheet: figures written by hand, where a one looks like a seven and a signature says nothing about what was really done. Somebody retypes the pile in the office, and a week later the client asks what exactly happened on Tuesday — and the answer is a search through chats and phone galleries.
With ActiveMap. The same shift ends with a finished document. The technician closes the task on his phone, and the act is assembled from what he filled in on site: your own template, your own fields, ready to print, to sign and to attach to the invoice. It reaches the client the same day.
What the document contains:
- every job with its address, the time it started and the time it was finished;
- photos before and after, taken with the camera inside the app — the phone gallery is blocked, so an old or a borrowed picture cannot get in;
- the coordinates and the timestamp written into every photo by the device at the moment of the shot;
- meter readings, volumes and materials entered as figures, not as handwriting;
- defects found on site, each one with its own photo and its own work order.
Nothing is retyped in the office, and there is nothing in the document that can be argued about later.
Key opportunities for the industry:
Management of tenant/tenant requests. A single channel for receiving requests (via an application, website or call to the control room) with automatic registration and appointment of a responsible person.
Planning of MRO (routine maintenance and repairs). Creation of routine maintenance schedules (seasonal inspections, maintenance of elevators, ventilation systems) and monitoring their implementation.
Mobile workstations for craftsmen. All tasks, instructions, checklists and object history are available on the performer’s smartphone or tablet.
Quality control and photo reports. Recording the fact of completion of work with the obligatory “before” and “after” photographs, geotags and the client’s signature on the device screen.
Contractor management. Delegation of some applications to third-party organizations (for example, waste removal, disinfection) with full control of the timing and quality of their work.
Improving the efficiency of real estate operations with ActiveMap
The implementation of ActiveMap allows management companies to reduce operating costs, increase customer loyalty and ensure the safety of assets.
Reducing response time to accidents. Automation of the process from application to appointment of a specialist reduces the time to localize and resolve incidents.
Increased transparency for owners. The ability to track the status of your application and receive automatic notifications when work is completed increases confidence in the management company.
Optimization of staffing. A clear understanding of the workload of each master allows you to effectively manage resources and reduce logistics costs.
Reduced paperwork. The transition to electronic reports of completed work and digital logs simplifies reporting and data archiving.
Proactive Maintenance. The accumulation of analytics on typical faults allows you to switch to condition-based maintenance, preventing serious infrastructure breakdowns.
