Municipal Maintenance Service Report
Record the request, location or asset, fault, repair, materials, checks, final status and signatures.
Municipal Services Management Software
Assign maintenance, repair and cleaning jobs to municipal field crews. Record completed work with photos, then create, edit and sign service reports directly in the ActiveMap mobile app using your organisation's forms.
Coordinate municipal field work from request to completion
Give dispatchers, supervisors and crews a shared record of the work needed at each location. Track infrastructure maintenance, repairs, cleaning and grounds maintenance, and follow up on unresolved issues.
Dispatch maintenance and repair crews
Record the faulty asset or location, describe the problem and assign a crew and deadline. Technicians record repairs, parts and checks performed.
Schedule cleaning and grounds maintenance
Set recurring tasks for public spaces, service areas and grounds. Use checklists to document completed work and problems needing attention.
Review each completed service request
Check work notes, inspection results and before-and-after photos. Record any remaining issues before confirming completion.
Replace paper municipal service reports
Replace paper forms with documents completed on site. Create a report from the recorded work, edit its contents and sign it directly in the ActiveMap mobile app. Keep work details, photos and sign-off together in your reporting format.
Cleaning Completion Checklist
Document the serviced area, completed cleaning tasks, visit time, photos, issues found and staff sign-off.
Grounds Maintenance Report
Record work on lawns, paths and planted areas, the resulting condition, damage and further maintenance needed.
Illustrative reports with demonstration data. Your fields and document layout can be configured in ActiveMap.
Use your own reporting templates
Upload and configure your existing template yourself, or ask the ActiveMap team to help. Define the fields, photos and signatures your process requires, then reuse the form for future jobs.
Record work where connectivity is limited
Crews can record task results and photos without an internet connection. The data synchronises when the device reconnects.
Questions about mobile reports
Can we use our customer's document format?
Yes. You can configure your template yourself or have the ActiveMap team set it up for your workflow.
Can staff edit and sign documents on their phones?
Yes. Staff can create, edit and sign reporting documents directly in the mobile app, reviewing the details before final sign-off.
How do we handle work that is still outstanding?
Record the remaining issues and create follow-up tasks with an assignee and deadline. Review the results when the corrective work is completed.
See your municipal service report in ActiveMap
Bring a report your team uses today. See how to complete, edit and sign it in ActiveMap.
