Schedule installation and maintenance visits
Assign service calls and recurring visits by location, technician and deadline. Include the equipment list and agreed checks for the specific system and customer site.
Security System Maintenance Software
Organise installation, inspection and maintenance visits for security systems. Give technicians checklists for the devices they service, from CCTV cameras and access control to alarm systems. Create, edit and sign maintenance reports directly in the ActiveMap mobile app, with equipment findings, photos and follow-up tasks.
Manage security system service work across customer sites
Keep each site's equipment, service instructions, inspection findings and open repair tasks together so technicians know what to check.
Record CCTV, access control and alarm checks
Use mobile inspection checklists to record device condition and test results. Add photos, work notes and details of adjustments or replacements carried out during the visit.
Track defects through repair and recheck
Record a failed check, identify the affected device and assign corrective work. Review the repair evidence and recheck results before updating the issue's status.
Security system service report and inspection checklist
Replace paper maintenance sheets with a report recorded on site. Document the devices checked, results, work performed and unresolved defects, then edit and sign the document in the app. The PDF includes a filled service example and a blank security system maintenance report template.
Security System Service & Inspection Report
A visit record for security system installers and maintenance teams following the customer's agreed service procedure.
- Customer site, service reference, system / device IDs and technician visit times
- Checks performed, results, adjustments, parts and photo references
- Defects, corrective actions, recheck results and technician / customer signatures
Illustrative reports with demonstration data. Your fields and document layout can be configured in ActiveMap.
Use your own reporting templates
Upload and configure your existing template yourself, or ask the ActiveMap team to help. Define the fields, photos and signatures your process requires, then reuse the form for future jobs.
Questions about mobile reports
Can we use our customer's document format?
Yes. You can configure your template yourself or have the ActiveMap team set it up for your workflow.
Can staff edit and sign documents on their phones?
Yes. Staff can create, edit and sign reporting documents directly in the mobile app, reviewing the details before final sign-off.
Can we use different checklists for CCTV and access control?
Yes. Configure the checks and reporting fields for each system type and service scope. Include device identifiers, recorded results and the signatures required by your customer's review process.
See your security maintenance report in ActiveMap
Bring a report your team uses today. See how to complete, edit and sign it in ActiveMap.
